HOLIDAY SHIPPING DEADLINES
Note: Orders should be placed before 11AM PST on the cut-off day in order to arrive on or before Christmas.
U.S. to U.S. Tue 12/12 Web 12/13 Thu 12/14 Fri 12/15 Sat 12/16 Sun 12/17 Mon 12/18 Tue 12/19 Web 12/20 Thu 12/21 Fri 12/22 Sat 12/23 Sun 12/24 Sun 12/25
UPS Standard                      
UPS Ground                      
UPS 3 Day Select                      
UPS Saver                      
UPS 2nd Day Air                      
UPS Next Day Air                      
SHIPPING TYPE: PLACE ORDER BY:
UPS Standard Wednesday, Dec 13
UPS Ground Thursday, Dec 14
UPS 3 Day Select Monday, Dec 18
UPS Saver Wednesday, Dec 20
UPS 2nd Day Air Wednesday, Dec 20
UPS Next Day Air Thursday, Dec 21
Shipping with InnovaToys
We understand that no one likes to be surprised with expensive shipping rates as you’re checking out.
We also understand that it is important for you to know where your parcel is.
Here at InnovaToys, we design our shipping services to save you money and to provide you with peace of mind.
 

InnovaToys’s Shipping Policies

We ship in the United States and internationally. On our website, you will find a variety of shipping options, which you can review prior to placing an order.  Please note that all orders MUST be placed via our website: www.innovatoys.com

General Shipping

  •          Orders ship Monday-Friday out of our warehouse in Seattle.
  •          We always provide you with tracking information, so you’ll know exactly where your parcel is.

 

When will I get my stuff?

In-stock paid orders normally ship within 1-2 business days

Tracking

An email with tracking information will be sent once an order has been shipped. If you have signed-up, you can track your package from your Account page.

FAQ

Free US Standard Shipping for All Orders

InnovaToys provides customers free standard shipping for ALL orders any address in the U.S and its territories. This will be automatically applied on the Shipping page in desktops, tablets and smartphones. This offer can be combined with other offers. Some exclusions apply.

Rates

For orders shipped to the U.S and its territories, the following shipping and handling rates can be selected:

  •          Standard shipping (3-5 business days after processing) - Free
  •          Express Shipping (2 business days after processing) - $40.17

 

Processing time: In-stock paid orders normally ship within 1-2 business days.  Business days do not include weekend or holidays. Please note that these are general estimates provided by the shipping companies we use.  InnovaToys typically uses UPS and FedEx for domestic shipping and USPS for international shipping. 

Tip: If possible, have your order shipped to a business address, such as an office. Shipments to a business address tend to arrive more quickly. 

** Our shipping prices are calculated in real-time based upon the shipping location and the weight of your order.

Shipping to multiple locations

Unfortunately, InnovaToys cannot split an order and ship to multiple locations. You will need to place a separate order for each shipping address.

Address changes

Unfortunately, we won’t be able to change the shipping address once an order goes into processing.

Domestic (U.S.) shipping

Contiguous U.S.

For orders to all US states and its territories, we offer Standard, Priority, Express, and One-day.

US P.O. Boxes

Orders to US P.O. Boxes, where no physical shipping address is provided, will be shipped via USPS

Shipping to Canada and other countries outside of the United States

For Canada and other international destinations, the shipping rates can be determined by adding the items to your shopping cart, and entering your country and postal code in the Estimate Shipping box on the cart page. You can also get this rate and other shipping options during check out after you’ve filled out your shipping address.

We use USPS for shipping outside of the USA.  The following shipping and handling rates can be selected:

  • USPS Flat Rate Envelopes
  • USPS Priority Mail International® 
  • USPS Priority Mail Express International™ 

 Shipments may be tracked on www.usps.com. Our shipping prices are calculated in real-time based upon the shipping location and the weight of your order.

Customs Fees

  •          These fees are NOT included in your shipping charges.
  •          We are not able to mark orders as "gifts."
  •          We are required to list the retail value on the commercial invoice for any items which are included as a "gift with purchase."
  •          We do not issue any refunds for customs fees, shipping, or the cost of your order should you refuse to pay the customs fees.

Note:   No Customs agency in any country will provide package clearance updates to USPS or other postal agencies.  Should you see a delay in the shipping progress of your international order, it is most likely in Customs clearance.  Clearance times varied and Innovatoys.com has no control over Customs agencies in the US or any other country.  You will need to contact your Customs agency for information regarding the progress of your particular shipment.  

Read terms and conditions at COMPANY POLICIES