Holiday Shipping Deadlines
Note: Orders should be placed before 11AM PST on the cut-off day in order to arrive on or before Christmas.
U.S. to U.S. Tue 12/12 Web 12/13 Thu 12/14 Fri 12/15 Sat 12/16 Sun 12/17 Mon 12/18 Tue 12/19 Web 12/20 Thu 12/21 Fri 12/22 Sat 12/23 Sun 12/24 Sun 12/25
UPS Standard                        
UPS Ground                      
UPS 3 Day Select                      
UPS Saver                      
UPS 2nd Day Air                      
UPS Next Day Air                      
SHIPPING TYPE: PLACE ORDER BY:
UPS Standard Wednesday, Dec 13
UPS Ground Thursday, Dec 14
UPS 3 Day Select Monday, Dec 18
UPS Saver Wednesday, Dec 20
UPS 2nd Day Air Wednesday, Dec 20
UPS Next Day Air Thursday, Dec 21
Shipping with InnovaToys
We understand that no one likes to be surprised with expensive shipping rates as you’re checking out.
We also understand that it is important for you to know where your parcel is.
Here at InnovaToys, we design our shipping services to save you money and to provide you with peace of mind.
 
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InnovaToys’s Shipping Policies

We ship in the United States and internationally. On our website, you will find a variety of shipping options, which you can review prior to placing an order.  Please note that all orders MUST be placed via our website: www.innovatoys.com

General Shipping

  •          Orders ship Monday-Friday out of our warehouse in Seattle.
  •          You are only charged when your order has shipped.
  •          We always provide you with tracking information, so you’ll know exactly where your parcel is.

 

When will I get my stuff?

In-stock paid orders normally ship within 1-2 business days

Tracking

An email with tracking information will be sent once an order has been shipped. If you have signed-up, you can track your package from your Account page.

FAQ

Free US Standard Shipping on orders $75+

InnovaToys provides customers free standard shipping for orders over $75 to any address in the contiguous U.S (lower 48 states). This will be automatically applied on the Shipping page in desktops, tablets and smartphones. This offer cannot be combined with other offers. Some exclusions apply.

Rates

For orders shipped to the contiguous U.S. (lower 48 states), the following shipping and handling rates can be selected:

  •          Economy Ground (5-7 business days after processing)
  •          3 Day Select (3 business days after processing)
  •          2nd Day Air (2 business days after processing)
  •          Next Day Air (next business day after processing)

Processing time: In-stock paid orders normally ship within 1-2 business days.  Business days do not include weekend or holidays. Please note that these are general estimates provided by the shipping companies we use.  InnovaToys typically uses UPS and FedEx for domestic shipping and USPS for international shipping. 

Tip: If possible, have your order shipped to a business address, such as an office. Shipments to a business address tend to arrive more quickly. 

** Our shipping prices are calculated in real-time based upon the shipping location and the weight of your order.

Shipping multiple orders

Multiple orders placed on the same day cannot be combined.

Shipping to multiple locations

Unfortunately, InnovaToys cannot split an order and ship to multiple locations. You will need to place a separate order for each shipping address.

Address changes

Unfortunately, we won’t be able to change the shipping address once an order goes into processing.

Domestic (U.S.) shipping

Contiguous U.S.

For orders to the contiguous U.S. (lower 48 states), we offer Economy, Ground, 3 Day Select, 2nd Day Air and Next Day Air.

Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands

Orders to Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands will be shipped via USPS.

US P.O. Boxes

Orders to US P.O. Boxes, where no physical shipping address is provided, will be shipped via USPS

International Shipping

Countries we ship to


  •          United States
  •          Canada
  •          Afghanistan
  •          Albania
  •          Algeria
  •          American Samoa
  •          Andorra
  •          Angola
  •          Anguilla
  •          Antarctica
  •          Antigua and Barbuda
  •          Argentina
  •          Armenia
  •          Aruba
  •          Australia
  •          Austria
  •          Azerbaijan
  •          Bahamas
  •          Bahrain
  •          Bangladesh
  •          Barbados
  •          Brazil
  •          British Indian Ocean Territory
  •          Brunei Darussalam
  •          Bulgaria
  •          Burkina Faso
  •          Burundi
  •          Cambodia
  •          Cameroon
  •          Cape Verde
  •          Cayman Islands
  •          Central African Republic
  •          Chad
  •          Chile
  •          China
  •          Christmas Island
  •          Cocos (Keeling) Islands
  •          Colombia
  •          Comoros
  •          Congo
  •          Cook Islands
  •          Costa Rica
  •          Cote D'Ivoire
  •          Croatia
  •          Cuba
  •          Cyprus
  •          Denmark
  •          Djibouti
  •          Dominica
  •          Dominican Republic
  •          Ecuador
  •          Egypt
  •          El Salvador
  •          Equatorial Guinea
  •          Eritrea
  •          Estonia
  •          Ethiopia
  •          Falkland Islands (Malvinas)
  •          Faroe Islands
  •          Fiji
  •          Finland
  •          France
  •          French Guiana
  •          French Polynesia
  •          French Southern Territories
  •          Gabon
  •          Gambia
  •          Georgia
  •          Germany
  •          Ghana
  •          Gibraltar
  •          Greece
  •          Greenland
  •          Grenada
  •          Guadeloupe
  •          Guam
  •          Guatemala
  •          Guinea
  •          Guinea-bissau
  •          Guyana
  •          Haiti
  •          Heard and Mc Donald Islands
  •          Honduras
  •          Hong Kong
  •          Hungary
  •          Iceland
  •          India
  •          Indonesia
  •          Iran (Islamic Republic of)
  •          Iraq
  •          Ireland
  •          Israel
  •          Italy
  •          Jamaica
  •          Japan
  •          Jordan
  •          Kenya
  •          Kiribati
  •          Korea
  •          Korea, Democratic People's Republic of
  •          Kuwait
  •          Kyrgyzstan
  •          Lao People's Democratic Republic
  •          Latvia
  •          Lebanon
  •          Lesotho
  •          Liberia
  •          Libyan Arab Jamahiriya
  •          Liechtenstein
  •          Lithuania
  •          Luxembourg
  •          Macau
  •          Macedonia
  •          Madagascar
  •          Malawi
  •          Malaysia
  •          Maldives
  •          Mali
  •          Malta
  •          Marshall Islands
  •          Martinique
  •          Mauritania
  •          Mauritius
  •          Mayotte
  •          Mexico
  •          Micronesia
  •          Moldova
  •          Monaco
  •          Mongolia
  •          Montserrat
  •          Morocco
  •          Mozambique
  •          Myanmar
  •          Namibia
  •          Nauru
  •          Nepal
  •          Netherlands
  •          Netherlands Antilles
  •          New Caledonia
  •          New Zealand
  •          Nicaragua
  •          Niger
  •          Nigeria
  •          Niue
  •          Norfolk Island
  •          Northern Mariana Islands
  •          Norway
  •          Oman
  •          Pakistan
  •          Palau
  •          Panama
  •          Papua New Guinea
  •          Paraguay
  •          Peru
  •          Philippines
  •          Pitcairn
  •          Poland
  •          Portugal
  •          Puerto Rico
  •          Qatar
  •          Reunion
  •          Romania
  •          Rwanda
  •          Saint Kitts and Nevis
  •          Saint Lucia
  •          Saint Vincent and the Grenadines
  •          Samoa
  •          San Marino
  •          Sao Tome and Principe
  •          Saudi Arabia
  •          Senegal
  •          Serbia
  •          Seychelles
  •          Sierra Leone
  •          Singapore
  •          Slovakia (Slovak Republic)
  •          Slovenia
  •          Solomon Islands
  •          Somalia
  •          South Africa
  •          South Georgia & South Sandwich Islands
  •          Spain
  •          Sri Lanka
  •          St. Helena
  •          St. Pierre and Miquelon
  •          Sudan
  •          Suriname
  •          Svalbard and Jan Mayen Islands
  •          Swaziland
  •          Sweden
  •          Switzerland
  •          Syrian Arab Republic
  •          Taiwan
  •          Tajikistan
  •          Tanzania
  •          Thailand
  •          Togo
  •          Tokelau
  •          Tonga
  •          Trinidad and Tobago
  •          Tunisia
  •          Turkey
  •          Turkmenistan
  •          Turks and Caicos Islands
  •          Tuvalu
  •          Uganda
  •          Ukraine
  •          United Arab Emirates
  •          United Kingdom
  •          United States minor outlying islands
  •          Uruguay
  •          Uzbekistan
  •          Vanuatu
  •          Vatican City State (Holy See)
  •          Venezuela
  •          Viet Nam
  •          Virgin Islands (British)
  •          Virgin Islands (U.S.)
  •          Wallis and Futuna Islands
  •          Western Sahara
  •          Yemen
  •          Zambia
  •          Zimbabwe

 

Country not listed?

We, sadly, can't ship to everyone. We appreciate your interest in InnovaToys, and we would like to apologize for any inconvenience this may cause.

Shipping to Canada and other countries outside of the United States

For Canada and other international destinations, the shipping rates can be determined by adding the items to your shopping cart, and entering your country and postal code in the Estimate Shipping box on the cart page. You can also get this rate and other shipping options during check out after you’ve filled out your shipping address.

We use USPS for shipping outside of the USA.  The following shipping and handling rates can be selected:

  •          USPS Flat Rate Envelopes
  •          USPS Priority Mail Express International™
  •          UPS Saver

Shipments may be tracked on www.usps.com. Our shipping prices are calculated in real-time based upon the shipping location and the weight of your order.

Customs Fees

  •          These fees are NOT included in your shipping charges.
  •          We are not able to mark orders as "gifts."
  •          We are required to list the retail value on the commercial invoice for any items which are included as a "gift with purchase."
  •          We do not issue any refunds for customs fees, shipping, or the cost of your order should you refuse to pay the customs fees.

Note:   No Customs agency in any country will provide package clearance updates to USPS or other postal agencies.  Should you see a delay in the shipping progress of your international order, it is most likely in Customs clearance.  Clearance times varied and Innovatoys.com has no control over Customs agencies in the US or any other country.  You will need to contact your Customs agency for information regarding the progress of your particular shipment.